Shipping policy

Shipping Policy
Thank you for shopping with us! We aim to process and ship your handmade soaps and balms as quickly as possible.
Processing Time:
 * Orders are typically processed within 1-3 business days.
 * Please note that during peak seasons or for larger orders, processing times may be slightly longer.
Shipping Options & Delivery Times:
 * We offer standard shipping via signpost
 * Estimated delivery times are typically 3-7 business days after processing.
 * Shipping times may vary depending on your location.
Shipping Costs:
 * Shipping costs are standardized for all domestic orders
 
Shipping Destinations:
 * We currently ship within Singapore 
 * Please contact us for shipping to other locations.
Order Tracking:
 * Once your order has shipped, you will receive a confirmation email with a tracking number.
 * You can track your order using the provided tracking number on the carrier's website.
Damaged or Lost Packages:
 * We are not responsible for packages that are lost or damaged during shipping.
 * If your package arrives damaged, please contact the carrier to file a claim.
 * If your package is lost, please contact us, and we will do our best to assist you.
Contact Us:
 * If you have any questions about our shipping policy, please contact us at drjo@ritualswellness.me